Privacy Policy for Side Car Mirrors

Who This Policy Applies To

This Privacy Policy applies to all individuals who visit our website at sidecarmirrors.com.au, submit a quote request, contact us by phone, SMS or email, or book a side mirror repair or replacement service across Sydney, Brisbane, Melbourne, Gold Coast or Perth.

By using our website or services, you agree to the collection and use of your information as described in this policy.

What Personal Information We Collect

When you interact with Side Car Mirrors, we may collect the following personal information:

• Information You Provide Directly: Your full name, phone number, email address, vehicle make, model and year, street address for mobile service bookings, and photos of mirror damage if submitted via our quote form.
• Information Collected Automatically: Your IP address, browser type, device type, pages visited on our website and time spent on each page. This data is collected through cookies and analytics tools to help us improve our website experience.

We only collect information that is necessary to deliver our services to you.

How We Use Your Information

We use your personal information strictly for the following purposes:

• To respond to your quote requests and service enquiries, to book and schedule your mirror repair or replacement appointment, to communicate updates about your service, to improve the quality of our website and customer experience, and to send you relevant promotions or service reminders only if you have explicitly opted in.
• We will never use your information for any purpose that is not clearly stated in this policy.

Cookies and Tracking Technologies

Our website uses cookies and similar tracking technologies to enhance your browsing experience and analyse how visitors use our site. Cookies help us understand which pages are most useful and improve our overall service.

You can choose to disable cookies at any time through your browser settings. Please note that disabling cookies may limit the functionality of certain features on our website.

Sharing Your Personal Information

Side Car Mirrors does not sell, trade or rent your personal information to any third party. We may share your information only in the following circumstances:

• With trusted third-party service providers who assist us in operating our website and delivering our services, such as booking platforms or communication tools. These providers are bound by strict confidentiality agreements and are only permitted to use your data for the purposes we specify.
• With law enforcement or government authorities if required under Australian law or to protect the rights and safety of our team or customers.

Data Security

We take the security of your personal information seriously. Side Car Mirrors implements appropriate technical and organisational measures to protect your data from unauthorised access, disclosure, alteration or loss.

All data submitted through our website is transmitted over encrypted connections. While we do everything reasonably possible to protect your information, please be aware that no method of internet transmission is entirely secure.

Third-Party Links

Our website may contain links to external websites including social media platforms and partner pages. Side Car Mirrors is not responsible for the privacy practices or content of any third-party websites. We recommend reviewing the privacy policy of any external site you visit before submitting personal information.

Your Rights Under Australian Privacy Law

As an Australian resident, you have the following rights under the Privacy Act 1988:

• You have the right to access the personal information we hold about you, to request corrections if any information is inaccurate or incomplete, and to request the deletion of your information where it is no longer required for the purpose it was collected.
• To exercise any of these rights, please contact us directly using the details provided below. We will respond to all requests within a reasonable timeframe.

Changes to This Privacy Policy

We may update this Privacy Policy from time to time to reflect changes in our business practices, technology or legal requirements. Any updates will be published on this page with a revised date clearly shown at the top. We encourage you to review this page periodically to stay informed.

Last Updated: June 2026

Contact Us

If you have any questions, concerns or requests regarding this Privacy Policy or the way we handle your personal information, please do not hesitate to reach out to our team directly.

📞 Phone: 07 2115 0495

📱 SMS: +61 493 333 591

📧 Email: info@sidecarmirrors.com.au

Our team is available to assist you and will respond promptly to any privacy related enquiries.